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Frequently Asked Questions




             
 
Q: What is the purpose of Live Chat. Is it available 24/7?

A: The Live Chat is to discuss Store and desktop software related issues directly with our customer. Live Chat is for our

     customer who already placed order with us. However, new customers who haven't placed order with us yet can request a

     Live Chat  session with us via email or phone. 


     For further inquiry, please, contact us via phone or Email.

          Thank you for visiting our Site.

 

   

Q:  Are the images original ?

A: All images in our Image gallery, and Themes gallery are original and developed by WebCollate.
    
Q:  WebCollate has thousands of theme and images. Do they cost extra?

A:   No. In addition to the customer's own photos and images, they can choose as many  images
 
       as they want from the Webcollate Images and Animations Galleries with no extra cost for your Store's decoration.
Q:  Is that the reason Webcollate have collates of fonts, colors, themes, text decoration, images and  animations  online?
 
A: Yes.

    
Q: WebCollate has the customer online evaluation feature. What does that mean?

A: Online customer evaluation feature makes things easy for both WebCollate and our
     
     customers. The customer needs not waste time to come to webcollate to evaluate the   

    
     progress of their Store, and vise versa. The customers, as it's frequent,  doesn't have to face the final
 
     version of their Stores on the web and doesn't see what she or he expected or promised. With our online evaluation feature

     the customers can evaluate their  Store on daily or weekly base on their own computers , ask friends' opinion, and ask us

     to change whatever  feature doesn't correspond to her or his expectations. In sum, the customer gets whatever she or he

     chooses , not what the web developer provides.  
Q:  Does Standard Stores with Ecommerce options cost more than regular Standard Stores?

A: Not much. But there is, of course,  a difference in price between Standard Ecommerce Stores and Standard

     Commercial Stores that doesn't have online orders. Most businesses start their presence on the web with Commercial 

     Stores and  then  gradually move to Ecommerce Stores that need online payment processing. 
     
Q: How about credit card processing for online stores and ecommerce?

A:Our customers can have their own credit card processing accounts that are already established. Otherwise,

     WebCollate  can create secure credit card processing accounts for online payments.
    
     The credit card processing accounts WebCollate  provides are protected with SSL
     
     that are not exposed to credit card theft. The accounts use the most secure encrypting technologies in the market.
           
Q: Does WebCollate provide Web Hosting also?

A: Yes. WebCollate provides the most secure Web Hosting options with unmatchable prices.
Q: How about the prices?

A: Our prices are competitive with other professional web developing providers.

     WebCollate uses the latest software development technologies and  guarantees the lowest prices.
Q: Can the customer gets different design  that is not showing in the samples?

A: Yes. WebCollate can provide completely different design.
Q: What about more than hundreds samples on the WebCollate business style section. Are they the final versions the customers get?

A: No. More than hundred styles are just  blueprints for

custom Stores. Custom Stores can be the combination of two or more than fifty blueprints.
Q: How long it takes to develop a Store?

A: It depends on the complexity of the project and the features of the Store. Our Standard Stores take less than two
    
 weeks. Our custom Stores take as long as the customer is completely satisfied with the Store.
 
Phone:
(702) 862 - 4118
Email:
WebCollate@Webcollate.com